Privacy Policy

This Privacy Policy explains how Skinneebee, LLC ("Skinneebee," "we," "us," or "our") collects, uses, and safeguards your personal information when you interact with our website, telehealth services, intake forms, and communications (collectively, the "Services"). We comply with applicable federal and state privacy laws, including HIPAA, to protect your health information.

1. Information We Collect

• Personal Information: Name, date of birth, address, phone number, and payment information to schedule visits and deliver medications.
• Health Information: Medical history, medication usage, surgical history, provider notes, and treatment plans submitted through intake forms or telehealth visits.
• Usage Data: Device information, browser type, and pages viewed to improve website functionality.

2. How We Use Your Information

• To provide telehealth consultations and determine treatment eligibility.
• To coordinate prescription fulfillment and shipping.
• To communicate with you about appointments, dosage guidance, and care updates.
• To maintain medical records as required by law.
• To analyze website usage trends and improve our Services.

3. Sharing Your Information

We limit information sharing to trusted partners that enable our Services:

• Licensed pharmacies and shipping partners responsible for dispensing medication.
• Telehealth platform vendors and electronic health record systems, under HIPAA-compliant agreements.
• Regulators or law enforcement when required by law.

4. Data Security

We employ administrative, technical, and physical safeguards to protect your information, including encrypted data transmission, secure hosting, and access controls. Despite these measures, no system is completely secure; please notify us immediately if you suspect unauthorized access.

5. Your Rights

• Request access to or copies of your medical record.
• Request corrections to inaccurate or incomplete health information.
• Withdraw consent for non-essential communications.
• Request that we delete non-medical data where permitted by law.

6. Cookies & Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze performance. You can adjust browser settings to manage cookies, though disabling them may limit functionality.

7. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices of these third parties. Review their policies before providing personal information.

8. Updates to this Policy

We may revise this Privacy Policy from time to time. The effective date above reflects the latest update. Continued use of our Services after changes signifies acceptance of the revised policy.

9. Contact

For privacy questions or requests, please reach out via the Contact page or speak directly with your provider.